Communication is key

I was completely new to Avon and to Sales three months ago... So Avon Sales Leadership has meant learning some new skills - I do love a challenge, so it's been good and I'm sure I still have a lot more to learn to enhance my position too.

One of the key skills required is good communication. I am friendly, bubbly, passionate and generally I do get on with most people - so that part is ok.

I need to work on ASKING OPEN ENDED QUESTIONS and LISTENING which will help me to get to know my team better and then in turn I can offer them better support with their sales and customers and the way they work their Avon journey.

Also to get leads and follow them up - it is much better to TALK TO PEOPLE - better than texting - it's immediate and more personal - it's two-way.

Today with all the above info in mind I decided that in order to progress in my own journey as a good sales leader I need to get a blue tooth wotsit for using in the car and upgrade for unlimited calls to mobiles and landlines. This way I can be using all my spare car time much more smartly (of which I have quite a lot - school runs, shopping trips, driving to and from appointments etc).

I looked around some other provider's deals and then rang Orange, mybiwn provider. For just £6 extra a month (so £26 total) I can change my situ with my current provider - get unlimited calls, unlimited texts, some gigs of downloads, free wifi AND an iphone4!

This is great because it also means I will be able to sign up my newbies on my own phone completely hassle free. My Area Manager has been brilliant coming with me to some appointments, but as she is going to another area in a month I need to be ready to survive 'route seule' (French for all alone) - I will have a new AM but I need to get to know her and I'm sure she will be busy to begin with.

Outcome of my decision: Again - VERY happy bunny - building my business and getting a new phone and all that free friend and team talk - woohoo!!