How to assist my team and their ordering...

So part of my role as a Sales Leader is to help my team to grow their orders and to get them online in time.

I have a list of who is on what mailplan, as different areas have different mailplans and different mailplans are on different days - this information can be found on the AVON website.

I try to text/email or call all of my reps a couple of times during the campaign, but definitely do so a few days before the order is due to find out how they are getting on and if there is anything I can do to help them.

I make a list of expected orders and those expected to miss an order this time (due to holiday or work committments, this happens).  Then I call/text/email them the day before as an extra reminder and ask for their total (if they have it).

Then on order day, I wait and watch the orders flood in on my own AVON portal.  I make a note of anyone who is missing by say 8pm on the day of orders and send them a little message to see if there is anything I can do to help.  Usually there is a perfectly normal reason why their order isnt on yet - like the children are still up, or they are still waiting for one etc, but on the offchance that their internet is down and that they may need some help - I like to make contact.

Normally by then I have a fully comprehensive list of who is ordering and who isn't.  I have an idea of approximately how much they are ordering too, the chance to remind newbies to order their brochures and a chance to congratulate all of my ladies and men for placing their orders too.

If there are any hiccups, using this method I am able to identify them pretty quickly and be on hand to help sort them out.

We have had a an accidental order gone in as an additional instead of regular order - that got fixed.
And another time when a rep nearly hit her target, submitted then found one order hadnt been added on - that didnt get fixed (as it was not brought to Avon's attention quick enough) - she just earned the lower commission level on that occasion.
Whatever happens, I do try to help :)