Communication is key

I was completely new to Avon and to Sales three months ago... So Avon Sales Leadership has meant learning some new skills - I do love a challenge, so it's been good and I'm sure I still have a lot more to learn to enhance my position too.

One of the key skills required is good communication. I am friendly, bubbly, passionate and generally I do get on with most people - so that part is ok.

I need to work on ASKING OPEN ENDED QUESTIONS and LISTENING which will help me to get to know my team better and then in turn I can offer them better support with their sales and customers and the way they work their Avon journey.

Also to get leads and follow them up - it is much better to TALK TO PEOPLE - better than texting - it's immediate and more personal - it's two-way.

Today with all the above info in mind I decided that in order to progress in my own journey as a good sales leader I need to get a blue tooth wotsit for using in the car and upgrade for unlimited calls to mobiles and landlines. This way I can be using all my spare car time much more smartly (of which I have quite a lot - school runs, shopping trips, driving to and from appointments etc).

I looked around some other provider's deals and then rang Orange, mybiwn provider. For just £6 extra a month (so £26 total) I can change my situ with my current provider - get unlimited calls, unlimited texts, some gigs of downloads, free wifi AND an iphone4!

This is great because it also means I will be able to sign up my newbies on my own phone completely hassle free. My Area Manager has been brilliant coming with me to some appointments, but as she is going to another area in a month I need to be ready to survive 'route seule' (French for all alone) - I will have a new AM but I need to get to know her and I'm sure she will be busy to begin with.

Outcome of my decision: Again - VERY happy bunny - building my business and getting a new phone and all that free friend and team talk - woohoo!!

Good Customer = Good Representative

Today I have signed up one of my star customers as a Representative in my team.

The thing is, she would only need to find a few customers to be getting her 20% discount and then a few more to reach her HOV and get the 25% discount.

I gave her a call and suggested it, she was really pleased, as she had been thinking about joining AVON - so I jumped right in and went round with my Area Manager and we signed her onto my team today.

Not only that, I have set her up to start in this Campaign (which would mean submitting her order on Monday) and she will hit her 20%, because I have given her a few houses with existing customers, for whom I already have orders... including her own order she just needed to find £6 more of custom to get to the MOV!

I am happy and so is she - a great sign up and a good start to the weekend! Two appointments booked for Monday morning and one for Tuesday...

Recruitment Boost

For two days (one hour yesterday, and a couple of hours today) I have been out and about 'prospecting for potential AVON Representatives, ladies who would like to join AVON....

It has been fun - I've managed to get 11 numbers and already made three appointments for sign ups from that (in fact one if the ladies has already signed up this afternoon).

This is the incentive that I needed to see and feel my team growing - hopefully by the end of next week (by putting in just an hour a day) it will have doubled my existing team :)

Very Happy Sakes Leader Bunny!!

Send in the Official Sales Leader Agreement

I have taken the plunge printed, filled out, scanned and emailed back the official Sales Leader Agreement today - they say they will deduct the £25 from my account and AVON sent me a welcome email - I'm not sure if this means I am official - I'm pretty sure I still need to qualify with 5 orders and group sales of £900 ish...  We shall see - I await the fireworks and celebrations of moving up a level (Officially!)....

AVON Refer a Friend Incentive Scheme

There must be some mileage to be had in the "refer a friend" scheme.

So, basically, if I get someone to sign up at the moment, then they refer a friend, the first sign up will get £70 of AVON products to do with what they wish (resell, xmas presents, for themselves, whatever they wish....) - have to work on this.

Prospecting for AVON Leads

A couple of hours spent trawling around looking for potential AVON Representatives, resulted in one number of a lady who thinks her daughter "might" be interested and a sign on from someone who wasn't sure, but has since texted to say she doesn't really think it is for her.

Really need to get to grips and find the key to successful recruitment of AVON Reps.

Quite sad to be losing my ASM

I've had a good start with AVON because I was signed on by a fab Area Manager who has helped me tons along my AVON journey so far. She has supported me exactly how you would want to be supported, she has been there fore me when I've misunderstood, when I've got it wrong, when I needed some boosting, some extra ideas and motivation. She has been fab and I'ma bit sad because she is going back to her old area.